Facility management
Maintenance, tickets, suppliers and inspections.
- Today:
- Requests arrive on every channel, and nobody knows who handled what.
- With Quayline:
- Every request with an owner, a deadline and a history.
This page describes how we could work in this industry. It is not a client list and it does not promise results.
What we build, concretely
Workflows we build
Six processes we see again and again in service companies. For each one: how it looks today, what we build, and what you could see after the first week of use.
Scheduling and dispatch
- Today
- Appointments live in a notebook, a spreadsheet or one person's head.
- What we build
- A shared calendar for office and teams: who goes where, when, and with what.
- What you could see after the first week
- The week's appointments in one place, seen by everyone involved.
Job sheets and service reports
- Today
- The job sheet is written on paper, then someone types it up in the office.
- What we build
- The job sheet completed on a phone or tablet, at the customer or on board, with photos and parts.
- What you could see after the first week
- The first job sheets reaching the office the same day, without re-typing.
Files and deadlines (inspections, periodic checks, certificates)
- Today
- Deadlines are tracked in spreadsheets, and documents are searched for in folders and inboxes.
- What we build
- A file for each customer or piece of equipment, with deadlines and a reminder before they fall due.
- What you could see after the first week
- The coming months' deadlines gathered in one list.
Invoicing after the job
- Today
- The invoice waits until someone adds up hours, parts and travel by hand.
- What we build
- A finished job sends its hours and parts on to invoicing or to your accounting software.
- What you could see after the first week
- Finished but uninvoiced jobs visible at a glance.
These are examples, not promises. We start from the way you work and build only what is useful to you.
How we start
Three steps, from a conversation to a pilot
We do not ask you to change anything at the start. We begin with a conversation and one process.
A free 30-minute conversation
You tell us where time is lost in your company. We tell you honestly whether we can help.
A diagnostic session
Half a day with the people who do the work. We follow one process from the first step to the last.
- We talk to the people in the field and in the office, not only to management
- One process, followed end to end
- Within 5 working days you receive a document you keep, even if we do not work together
A small pilot with one team
We build for a single team and run it alongside your current process. We go further only if it helps.
Next step
Bring us one process
You do not need a specification or a plan. A description of how the work happens today, and where it costs the most time, is enough to start a conversation.